The City of Moose Jaw’s Administrative Review Officer Saundra Arberry had a quiet year in 2022.  

When the city receives a complaint that could not be resolved by city administration, that complaint can be referred to the city’s administrative review officer for an external review. The administrative review officer is independent of city administration and reports directly to city council.  

Last year, Arberry received no public complaints and no complaints were referred by the city. As a matter of fact, the administrative review officer hasn’t received a complaint for the past four years, according to her annual report presented to city council on Monday night.  

The last year a complaint was received was in 2018 when the administrative review officer received one public complaint and one complaint referred by the city.  

Arberry was also reappointed as the administrative review officer for another two-year term that concludes on Dec. 31, 2024.  

City council did have the option of not appointing an administrative review officer. Despite not having a complaint in the past four years, city administration felt it was still an important position to fill.  

“We know that it's an important function that the city has is to give people an opportunity to appeal complaints and issues. They also obviously can appeal things to council, but they also have an independent third party that can look at any issues,” said city manager Jim Puffalt.  

Arberry, who is from Regina, was first appointed to the position in 2021. She is the deputy registrar of lobbyists and has held that office since 2015. She moved to Regina in 2011 to work as an electoral management consultant for Elections Saskatchewan. She previously lived in the Northwest Territories where she worked in the NWT courts and as the chief electoral officer for elections NWT.  

City administration noted that having Arberry reside in Regina is an asset as she has no personal connections to Moose Jaw or city administration.