Drop-in Shinny & Drop-in Figure Skating Ending Soon

For more information,

click here.

The Information Technology Department at Moose Jaw City Hall has been given initial approval to develop an app that will allow residents to send in trouble reports for things like potholes or water-main breaks.

Council debated the idea back in October and included up to $20,000 in funding as part of budget talks this week. 

City Manager Jim Puffalt said this type of system will help prevent items from falling between the cracks."When customers have not been able to get an answer, and they're coming back three or four times talking to a council member or talking to myself...if we have a system that helps us at the start, that tracks and does the things that a computer system can do for you, which are to remind you...it's an important way to enhance customer service."

Councillor Crystal Froese said it's a step towards better service for taxpayers. "It's one of the things we sorely need in this city - a way to track communications. It's one of our weaknesses. Definitely, it provides a better service to our citizens. I'm familiar with these systems. I've used them in other areas. They work great. I think this is long overdue. And I think we'll see a lot of efficiencies."

Along with being able to submit a ticket for work, residents can receive a response when a solution has been reached. Council and administration can also track the work being done or look back on a project to see where an issue may have stemmed.

The I/T department has done some looking around and they think they've found the one they like. Assuming the budget gets final approval and things go well, the app could launch this summer.

 

More Local News

Down Syndrome Awareness Day Celebrated in Moose Jaw

The folks at Diversified Services weren't the only ones wearing wild socks today, but they were part of an international movement. Thursday was Down syndrome awareness day, and local parent Tim Yates…

Assiniboia Under Precautionary Drinking Water Advisory

Residents south of Moose Jaw will need to look for an alternate water resource for the foreseeable future. According to the town of Assiniboia's website and Facebook page, their community is…

Canada Infrastructure Program Investing Millions

Municipalities and other eligible groups will be able to submit potential infrastructure projects for initial consideration under the Investing in Canada Infrastructure Program. "Strategic…

New Online Reservation System for Sask Parks

A new campsite reservation system has been implemented by Sask Parks. "It is a new system, and none of the old details and camping history carried over," explained Director of Park Experiences with…

SGI Wanting a Better Look at Impaired Driving

Wanting to dive deeper into the world of impaired driving and what sort of substances drivers are choosing to use before getting behind the wheel, SGI has put forward an RFP. The Request For Proposal…

CFIB pleased Sask Budget Is balanced

The Canadian Federation of Independent Business (CFIB) is pleased the 2019 Saskatchewan Budget is balanced by keeping spending to sustainable levels and not increasing taxes. The 2019-20 Budget is…

Moose Jaw MLAs Happy With Balanced Budget, Infrastructure Projects

The Province of Saskatchewan has delivered a balanced budget for the 2020 year. Finance Minister Donna Harpauer of the Saskatchewan Party delivered the news to the provincial legislature today, and…

MJ Police Looking for Volunteers for Victim Services

The Moose Jaw Police Service is looking for volunteers to assist with Victim Services. Victim Services Coordinator Donna Blondeau and Kane. They are holding a public event at the police station.…

MJ Pride Show Products and Share Purge History

Moose Jaw Pride took part in 2 events in the Friendly City over the weekend. Executive Director Joe Wickenhauser spoke about the first event held, which was 'Show and Tell with Pride'. "Show and Tell…

Tree Removal Downtown

Over the next few weeks, the City of Moose Jaw will be removing a total of 18 city-owned trees in the downtown area. They will be marking each tree with an orange "X", and crews will be avoiding peak…

DiscoverMooseJaw.com is Moose Jaw's only source for community news and information such as weather and classifieds.

Search the Biz Guide

Login