It took some time and energy but I just had to do it. I did it with good humour and a smile on my face but I don't think my effort was appreciated.
I've just been asked that same question one too many times and I just had to address it.
The question in question? "What was the name?" Have you had someone ask you this? "What was the name?"
I know the person just wants to know my name so we can continue our business together but why would that person not ask, "What is your name?"
So, that person asked, "What was the name?" And, I just stood there. We looked at each other. I said "What was the name? Did you mean to ask me, "What is my name?"
I believe that person will now ask the appropriate question in the future.
You might think I'm being a jerk but really, I'm just trying to make the world a better place.