It was a "worst to first" shopping experience.
It was in Moose Jaw last weekend. I'm a proponent of shopping locally, supporting the businesses that support our community.
So, on one stop, looking for a specific gadget, I found myself daunted by a wall full of electronic plugs, wires and...gadgets. My search was getting frustrating when a staff member approached. I asked her if the store was stocking what I was looking for. She looked at me right in the eye and said, "I don't know", and she walked away.
Later that same day I went to another local store to buy some light bulbs. I wasn't there more than a minute before a pleasant, knowledgeable staff member gave me a lesson in light bulbs, outlining the various options I had before me.
I left that place feeling good about the service I received and the purchase I had made. Oh, and they gave me free popcorn, too. I'll be back to that place.